CRM
Greasing Online Gears to Boost State Government CRM
(CRM BUYER) - When politicians are campaigning, voters get close attention as prospective buyers and customers. After they take office, however, and are charged with actually running a government, how often do the elected officials maintain a real customer orientation to the voters?
In Georgia, Gov. Sonny Purdue concentrated on improving the [...]
Analyst Perspective: Mobile CRM Solutions
(MOBILE ENTERPRISE MAGAZINE) - Sheryl Kingstone is the director of Yankee Group’s enterprise research group, focusing on key trends in marketing and sales effectiveness and customer-centric processes, as well as the evaluation of CRM application and delivery strategies. She was awarded the CRM Influential Leaders Award in 2006, and was [...]
CRM Week in Review: Billing Provider Upgrades, Online CRM Signs Agreement, IVR Deploys Hammer Testing System
(TMC.net) - Welcome to the week in review for the customer relationship management, or ‘CRM,’ industry. Below are some of the top stories that came across the TMCnet news wires this week.
Early in this week, PortaSwitch Procinctus, billing provider PortaOne’s (News - Alert) ultimate high capacity telecommunications services and subscriber management software [...]
Three Key Steps for Implementing CRM Solutions: Gartner
(TMC NET) - The acronym CRM, or customer relationship management, is easily thrown around as the latest buzzword, but can actually have a tremendous impact on a company’s bottom line when implemented and managed correctly.
According to Gartner, there are three key steps that should be followed each time an organization implements [...]
Switching your focus from B2B to B2C with social media and CRM
(SEARCH CRM.TECH TARGET) - CRM took a significant turn in the last few years. Neither good nor bad, really, but significant. The turn took us from what I will call core CRM, which primarily dealt with business to business (B2B) interactions, to social CRM, which deals with end customers or consumers, a.k.a. [...]
DundeeWealth Selects Oracle® CRM On Demand as Core Platform
(BOBS GUIDE) - Independent Wealth Management Company to Integrate and Expand CRM Processes For Improved Cost-Savings and Agility Across Lines of Business
News Facts
DundeeWealth, a Canadian-owned, independent wealth management company that currently oversees $69.9 billion in fee earning assets, has selected Oracle® CRM On Demand to integrate and deploy CRM processes [...]
New Microsoft SharePoint Strategic Partnership: Pentalogic Partners with Lookout
SharePoint specialists Pentalogic Technology and LookOut Software are pleased to announce the formation of a new Strategic Partnership in which Lookout will use Pentalogic’s products to enhance the functionality of its SharePoint CRM template.
Cheltenham, England (PRWEB) April 15, 2010 — SharePoint specialists Pentalogic Technology and LookOut Software are pleased to announce the formation of a [...]
CRM Holdings, Ltd. Announces Strategic Alliance with AmTrust Financial Services
(E WEEK EUROPE) - Microsoft has released a customised version of its Microsoft Dynamics CRM software platform for non profit and non-governmental organisations.
Although the software platform has traditionally focused on business management, additional tools in this edition include donation and pledge management, basic membership management, basic volunteer tracking, support for [...]
CRM for Road Warriors: Phone or Laptop?
(COMPUTER WORLD HARDWARE) - All too often, the cries for mobility have come from vendors trying to sell you devices and add-on software. But in today’s field sales and support environments, the business drivers to support road warriors are crystal clear. Many of your sales reps work from their home office. And [...]
MonierLifetile selects Oracle CRM On Demand to boost sales
(MANUFACTURING DIGITAL) - MonierLifetile, the leading U.S. manufacturer of superior energy efficient concrete tile roof systems, has selected Oracle CRM On Demand to increase new business opportunities, productivity and sales conversions throughout its sales and marketing organizations.
With Oracle CRM On Demand, MonierLifetile expects to enhance customer management with an improved [...]
